Terms of Service

Welcome to Carbon Roam. These Terms of Service govern your access to and use of the Carbon Roam website, products, services, and related features.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

Use of Our Website

You may use the Carbon Roam website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

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• Use the website for any unlawful or unauthorized purpose.
• Attempt to gain unauthorized access to our website, systems, accounts, or networks.
• Interfere with or disrupt the operation or security of the website.
• Introduce malicious software, code, or other harmful material.
• Use automated systems to access or collect website content in a manner that violates applicable restrictions.
• Attempt to copy, reproduce, modify, or exploit our website or content without authorization.
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Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.

However, product images and colors may appear differently depending on your device or screen settings. Product information may also be updated or changed without prior notice.

Product availability is not guaranteed until an order has been accepted and processed.

Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order confirmation email may be sent after your order is submitted. Receipt of an order confirmation does not necessarily mean that the order has been fully accepted. We reserve the right to review and, where permitted by law, cancel or refuse an order for legitimate reasons.

Reasons for an order being canceled or refused may include:

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• Product availability issues.
• Pricing or listing errors.
• Suspected fraudulent or unauthorized transactions.
• Incorrect or incomplete order information.
• Shipping or fulfillment limitations.
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If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the terms of the applicable payment provider.

Pricing & Payments

Prices displayed on our website are shown in the applicable currency presented at checkout.

We reserve the right to correct pricing errors, typographical errors, or other inaccuracies in product listings. If a material pricing error affects an order, we may contact you regarding the issue and, where permitted by law, cancel the affected order.

Payments are processed through available payment methods and third-party payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping & Delivery

Shipping options, estimated delivery times, and applicable shipping charges are displayed during checkout or through our shipping information.

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise. Delays may occur due to carriers, weather, customs, high order volumes, incorrect delivery information, or circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review the Return & Refund Policy before submitting a return request.

Promotions & Discounts

Promotional offers, discount codes, bundles, and other special offers may be subject to additional terms.

Unless otherwise stated, promotions cannot be combined with other offers and may be limited by product, quantity, customer, or time period. Carbon Roam reserves the right to modify or end promotional offers where permitted by law.

Intellectual Property

The Carbon Roam website and its content, including text, graphics, logos, images, product photography, designs, page layouts, icons, videos, software, and other materials, are owned by or licensed to Carbon Roam and are protected by applicable intellectual property laws.

You may access and use website content solely for your personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit our content without prior written permission.

User Reviews & Submitted Content

If you submit a review, comment, photograph, testimonial, or other content to Carbon Roam, you are responsible for ensuring that the content is accurate and does not violate the rights of others.

By submitting content to us, you grant Carbon Roam a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content in connection with our business and marketing, subject to applicable law.

We reserve the right to remove submitted content that we reasonably believe violates applicable law, these Terms of Service, or our website policies.

Prohibited Content

You may not submit or transmit content that:

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• Is unlawful, fraudulent, threatening, abusive, or defamatory.
• Infringes intellectual property, privacy, or other rights belonging to another person.
• Contains malicious software or harmful code.
• Contains misleading or fraudulent information.
• Is intended to interfere with the operation of our website or services.
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Third-Party Services & Links

Our website may use or integrate with third-party services, applications, payment processors, shipping providers, analytics tools, advertising platforms, and other external services. Third-party services may operate under their own terms and privacy policies.

Carbon Roam is not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Carbon Roam website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free from harmful components. Nothing in these Terms limits warranties or rights that cannot lawfully be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Carbon Roam and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, products, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Carbon Roam and its service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

Changes to These Terms

Carbon Roam may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements. Updated terms will be made available on this page.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the fullest extent permitted by law.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the terms governing your use of Carbon Roam's website and services, except where additional terms expressly apply.

Applicable Law

These Terms are intended to be interpreted consistently with applicable laws and regulations. Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under the laws applicable to their transaction or place of residence.

Contact Us

If you have questions about these Terms of Service, your order, or our services, please contact Carbon Roam Customer Support.

Carbon Roam
Customer Support
Email: contact@carbonroam.com